Our customer support is always available to provide answers to any of your questions but to begin with, here are some of our most asked questions.
How Does Cyne Work?
We've built Cyne with love to give you the simplest trading experience ever, so you will never find it difficult to use. From creating an account to carrying out any form of transaction, we have tooltips and guides in place within the app to help you. You will also receive notifications via email and SMS on transaction updates, so you're never in the dark.
And if you need a specific guide on how certain features within the app work, our help centre is where to check.
How Long Does a Transaction Take?
Using an average of general trade trends, most transactions on Cyne only take minutes, and payments are instant once requested. However, the specific timing depends on the type and nature of the transaction; some transactions do take longer than others.
What Are the Available Payment Options on Cyne?
Currently Cyne only support Naira. Payout to all local Bank accounts
What Days of the Week Does Cyne operate?
At Cyne, we work 24/7 and this is why people refer to us as a customer-centric brand. At any time of the day or week, we are always available.